Refund Policy

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Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@purealbion.com

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@purealbion.com and send your item to: 410 S. Superior St. Albion Michigan US 49224.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 410 S. Superior St. Albion Michigan US 49224

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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Albion Artists

Andrew Arndts

Andrew is a graduate of Albion Senior High School and currently lives in Albion. He started woodworking in 2002 and transitioned to wood turning in 2008. Andrew is now a professional wood turner and creator of unique heirloom gifts, writing instruments, and other wood goods.

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Andrew French

Dr. French has been a resident of Albion over 20 years, and active throughout the community with different organizations. He handcrafts so truly amazing wood pieces.

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Bobbie Van Eck

Bobbie calls Albion home, and she is also a graduate of Albion College. Bobbie's pieces are full of bright colors, textures and lots of contrast, achieved by layering glass and melting it together with a kiln. 

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Frank Passic

Frank Passic is an Albion native and Albion's historian. Mr. Passic has been writing articles and books about Albion's history in various publications of since 1976.

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Gwen Tabb

Gwen Tabb is an artist, crafter, and owner of GG's Gems. GG's Gems showcases elegant handcrafted jewelry. Semi precious and gem stones are used in design of individual pieces to make each one a unique glitz and glamour.

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Jadzia Parker

Albion native, Jadzia Parker has done some amazing designs for Pure Albion. As a graphic designer and owner of Jaz Parker Art, the graphics a very eye catching.

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Lea Rakistaba

Lea learned how to crochet in 2014 and started participating in a few craft fairs.  She created Lea's Crochet Corner and began raising money for her fiance's plane ticket from Burkina Faso to the U.S. Lea and her husband live here in Albion where she is a stay at home mom.

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Maggie La Noue

Maggie’s business, AlbionDesign.com, offers a variety of printed items, including custom gifts and note cards for corporations, line art prints of Michigan, nature and nostalgia, and Michigan Mugs. Maggie’s unique style makes ordinary subjects and objects into works of art. Maggie’s goal is to brighten the day of people who see her work. 

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Nobel Schuler

Nobel has a passion for helping others explore and grow through art and he as taught students of all ages over the past 40 years.  Nobel owned a studio, Schuler Arts, for countless years in Albion. Nobel created pencil drawings, ceramics, and more.

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Oscar Cleveland

Oscar is a local artist creating amazing laser and engraved work. You may see him around at the local farmer's market and other showcases as he shares his love for Albion.

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Ron Di Salvio

Ron has been in the music industry for over 50 years focusing on jazz and contemporary genres. You may see Ron around the community performing.

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